Salto Festival - Privacy policy
Last updated: 15.12.25
At SALTO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard personal information when you use our website and related services.
This policy applies to the SALTO website and related pages hosted on the Easol platform, including pages used for event information and ticket sales.
1. Who we are
SALTO is the organiser and operator of Salto Festival. For the purposes of data protection law, SALTO is the data controller responsible for the personal data collected through this website.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: hello@saltofestival.com
2. What information we collect
We collect limited personal data, including:
Email address - if you choose to sign up to our mailing list via newsletter or signup forms.
Website usage data - information collected via cookies and analytics tools (such as IP address, browser type, pages visited and time spent on the site).
We do not collect sensitive personal data through this website. We do not enable user accounts or logins on the Salto Festival website.
Ticket purchases and payment information are processed via our ticketing partner Easol. Please refer to Easol’s Privacy Policy for details of how they process booking and payment data.
3. How we use your information
We use your personal data for the following purposes:
To send you news, updates and information about Salto Festival (where you have subscribed).
To understand how visitors use our website and improve site performance, usability and content.
To communicate essential operational information relating to the Festival where relevant.
We only collect data that is necessary for these purposes and we do not sell or rent your personal data to third parties.
4. Lawful basis for processing
Under data protection law, we rely on the following lawful bases to process your personal data:
Consent - where you have opted in to receive emails or marketing communications.
Legitimate interests - for analysing website usage and improving our website and communications, in a way that does not override your rights and freedoms.
You may withdraw your consent at any time by unsubscribing from emails or contacting us directly.
5. Who we share data with
We work with trusted third-party service providers to operate our website and communications, including:
Mailchimp - for managing and sending email communications.
Google Analytics - for analysing website traffic and usage patterns.
Easol - as our ticketing, payment and website platform provider.
These providers process data on our behalf and are required to protect your personal data and use it only in accordance with our instructions and applicable data protection laws.
Some of these providers may process data outside the UK or EU. Where this occurs, appropriate safeguards (such as standard contractual clauses) are in place to protect your data.
6. Cookies
Our website uses cookies and similar technologies to ensure the site functions correctly and to help us understand how visitors interact with our content.
Non-essential cookies (such as analytics cookies) are used only where permitted by law. You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of the website.
7. Data retention
We retain personal data only for as long as necessary:
Mailing list data is retained until you unsubscribe or request deletion.
Analytics data is retained for a limited period in line with our analytics provider’s settings.
We regularly review the data we hold and delete information that is no longer required.
8. Your rights
You have rights in relation to your personal data, including:
The right to access the personal data we hold about you.
The right to request correction or deletion of your data.
The right to withdraw consent at any time.
The right to lodge a complaint with a data protection authority.
To exercise your rights, please contact us at hello@saltofestival.com.
9. Links to other websites
Our website may contain links to third-party websites, including our ticketing partner. This Privacy Policy does not apply to those sites. Please review their privacy policies before submitting any personal data.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and the “Last updated” date will be revised accordingly.